This website “www.braemarholidaycottage.co.uk” is owned and operated by the owners of Balvenie Cottage, Braemar (“We” or “Us”).

By using our site you accept these terms
By using this website, you confirm that you accept these terms and conditions of use and that you agree to comply with them. If you do not agree to these terms and conditions, you must not use our site. We recommend that you print a copy of these terms and conditions for future reference.

Website availability
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or part of our site for business and/or operational reasons. We will not be liable if for any reason our website is unavailable at any time or for any period. You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and conditions and that they comply with them.

Changes to these terms
We may amend these terms and conditions from time to time. Every time you wish to use our site, please check these terms and conditions to ensure you understand the terms and conditions that apply at that time.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site and the material published on it. This includes the text, design, ideas, images, layout and graphics. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal and non-commercial use and you may draw the attention of others within your organisation to content posted on our site. You agree not to use or permit the use of any materials published on our site in a way that we would be brought into disrepute.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms and conditions, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Our liability
The material and information displayed on our site is provided without any guarantees, representations, or warranties (whether express or implied) as to its accuracy. To the extent permitted by law, we hereby exclude any liability for any direct, indirect or consequential loss or damage, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our site or use of, or reliance on, any content displayed on our site or any websites linked to it.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our site or to your downloading of any material posted on it or on any website linked to it.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission at any time.
If you wish to link to or make any use of content on our site other than that set out above, please contact us at balveniecottage@outlook.com.

Privacy Policy
We are committed to safeguarding the privacy of visitors to our website and our holiday cottage.

You are not required to provide any personal information on our website. Any information you may provide to us will be kept confidential and we will protect such information as governed by applicable laws.

How is information collected?

Information can be collected if you contact us via our website or email address, sign up to our mailing list or make a booking with us.

What information is collected?

For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you, make an accurate record of the booking and process any payments relating to it. Data will only be stored for as long as it is needed. Unnecessary data will be erased.

How is your data used?

When you contact us, make a booking or sign up for our newsletter, your data is only used for the corresponding purposes. Some data may also be used for administrative purposes (e.g. for the accounts that we are legally obliged to maintain).

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your personal information with third parties for marketing purposes. We sometimes need to share the personal information we hold with third parties for administrative purposes. For example:

  • We may need to share guests’ contact details with changeover/property managers to enable them to contact guests in relation to their stay at Balvenie Cottage.
  • We may share booking details (which may include contact details and/or bank details) with professional advisors on a confidential basis (e.g. for the purpose of preparing our accounts).

We will not otherwise share personal information with a third party unless we are legally obliged to do so.

Your consent

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us at balveniecottage@outlook.com.

How you can access and update your information?

You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.

Should you wish to request the information we hold about you, or delete or correct any inaccuracies about you, please send us a written request to balveniecottage@outlook.com.

The security of your information

Reasonable steps are taken to secure personal information on our systems. However, we cannot guarantee the security of any information you provide to us (e.g. via our website or via email) and you do so at your own risk.

If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

How can you raise a concern?

Any questions or concerns about this policy should be addressed to balveniecottage@outlook.com.

Use of cookies
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us make our website work as you would expect and improve the speed/security of the site. We do not use cookies to collect any personally identifiable information (without your express permission), collect any sensitive information (without your express permission), pass data to advertising networks or third parties, or pay sales commissions.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies then we take this, and your continued use of our website, to mean that you have agreed to our use of cookies. There is no way to prevent these cookies being set other than to not use our site. You can delete cookies from your web browser or instruct your browser not to store them.

Applicable law
These terms and conditions, their subject matter and their formation, shall be governed by and interpreted in accordance with, the laws of Scotland. The courts of Scotland shall have exclusive jurisdiction to settle any dispute or claim.